Senior Customer Experience
Sigmar Recruitment
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Customer Experience Specialist - IT. You will be working with a team who are totally committed to the success of their customers who are global brand names. Are you ready to join this company who is growing at a rapid pace ! What is the job? As a Customer Experience Specialist you will be responsible for: • Project managing the successful deployment and business adoption of the product for customers through all the phases of planning, implementation and support. • Ensure a smooth onboarding of new customers. • Develop & enhance project support documentation for successful deployment and adoption of the product. • Delivery of stakeholder presentations as required. • Work closely with Sales, Marketing and Product Development departments. • Build and manage strong customer relationships. • Translate customer feedback into product direction and strategy. • Work with sales to ensure customer requirements are understood and delivered. • Support of sales process by providing solution & implementation knowledge. What does the job need? Strong competency in Project Management techniques and approaches. Excellent relationship builder. Ability to communicate technical problems to non-technical people Seeks continuous improvement. Strong consultancy skills with the ability to identify and promote business benefits to a client. Whats on offer: A competitive base salary + bonus + excellent benefits. Room to develop your career. Whats Next. Looking for more info? Call Marie in Sigmar on 021 4847133. Ready to apply? Hit the reply now button and send me a CV or send it to modriscoll@sigmar.ie directly. Why Apply Through Sigmar? - We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV. - We’ll provide you with an overview of the jobs market within your industry and help you tailor your jobs search. - Gain access to exclusive roles that are not advertised elsewhere. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.
836 days ago