Technical Support Technician (IT)

CareerWise Recruitment

Galway

A Technical Support professional is required by CareerWise Recruitment for our Galway based client. Main duties comprise of providing technical support to the Customer Support team, R&D Engineering Team, External Suppliers and Customers. Please contact Tom Devaney for more information. THE ROLE: * Investigate customer issues/queries that require a technical understanding of software, hardware, and systems. * Liaise between the R&D team and first line customer support on issues requiring deep technical knowledge. * Provide training to first line customer support team on new features/functions. * Fix bugs. * Work with suppliers to address technical issues. REQUIREMENTS: * Technician level - Certificate or basic Degree in Computer Science, Electronic and Software systems. * Must be able to understand and code in multiple languages: JavaScript, Java, C, Python, SQL, C# * Must have excellent diagnostic skills. * Must have experience with Linux OS, MacOS and Windows operating systems. * Must have very good communication skills and conflict management skills. * Must be able to work on own initiative. * Knowledge of Embedded systems and Always-on Enterprise applications. Please call Tom Devaney today for further information on 091-758771 or email: tdevaney@careerwise.ie. CareerWise Recruitment (In Search of Excellence. Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the Medical Devices, Pharmaceuticals, Life Sciences, ICT, Engineering, Food and Agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.

878 days ago