Product Support Administrator

Sigmar Recruitment

Dublin City Centre

Product Support Administrator - 12 month Contract. Our client is a global brand owner and they are seeking a product support administrator to join their dynamic team based in Dublin 2. A typical day within the job of Product Support Administrator will include: Providing product and technical support to the team via phone, email and online. Analyse requests and process replacement orders. Work with Third Party Service and Distributors. Document all support activities utilizing CRM & ERP systems. Work with Field Service Support and Sales Teams to manage software and hardware product rollouts. Experience and skills required for the job: • 1-3 years related experience in a similar role. • Experience in Problem Solving and decision making methodologies desired. • Min 1 years experience with SAP.

878 days ago