Compliance Analyst

Sigmar Recruitment

Dublin City Centre

Compliance Analyst                                              Salary c€28k to €29k  Carries out supervisory responsibilities, such as interviewing, hiring, training and managing employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; and addressing and resolving employee complaints and concerns. Additional Key Duties include: Flag any case blockers & escalations to Vendor Team Lead where neccesary. Issue notices to partners in accordance with decisions made on individual cases, tracking all correspondence. Attend daily calls with SDM Team Lead and flag when cases are blocked/ready to be closed. Track the execution of determined consequences E2E with internal teams & partners. Document case & meeting notes. Ability to collaborate and work effectively with cross functional and global teams. Successful candidates will have; Experienced in customer care will be an advantage is essential. Technology savvy and happy to learn new technology products. Highly communicative, flexible, open-minded and with a consultative approach. Problem solver in nature, able to do so in ambiguity. Happy to go the extra mile to find a solution to the clients' needs. A pply to Paul O'Riordan on 4744663 or e-mail:poriordan@sigmar.ie.

1002 days ago