Cache of job #14127813

Job Title

Life Science Product Specialist In The Ultrapure Division

Employer

ESI Technologies

Location

North Esk Business Park

Description

ESI Technologies Group, part of the Indutrade Group, is the leading supplier of Process Equipment & Engineering Solutions into the Pharmaceutical, Chemical and Biotechnology Industries in Ireland & UK. The continued expansion of our Life Science (Single use) business has resulted in the requirement for the following position: Life Science Product Specialist in the Ultrapure Division Reporting to the Sales Manager Life Science, ESI Ultrapure, this position will be based in our Cork headquarters – supporting both our Irish market. Our Ultrapure division offers solutions for the bio-pharmaceutical industries in Ireland, UK and Benelux with our comprehensive Life Science product range. We have built up a strong portfolio of official distribution agreements. ESI Ultrapure supplies the following Life Science products: Single Use Assemblies, Tubing & Hoses, Gaskets, Fittings & Connectors, Single Use Bags, Filters, Single Use Instrumentation, Pumps, Bottles & Carboys, Custom-Built Plastic Equipment (Totes, Carts, Dip Tubes, etc. Responsibilities will include: Duties of the Role include: • To provide technical and commercial support to ESI customers and prospective customers in Ireland. • Supporting customers to resolve any technical issues or queries relating to the prevailing product range and their applications. • Ensure that the advice provided is accurate, current and secures a successful resolution to the enquiries. • Direct interface with customers and suppliers delivered by phone, email and face-to-face. • The role is primarily internal but will also include external visits to customer and supplier sites as required. • Maintain accurate and detailed records /files on customer job files. • Responsibility for awareness and action of related personal, department & company KPI’s. • Need to meet deadlines and work towards set Team and departmental targets. • Adherence to companies ISO 9000 Quality, and Health & Safety procedures. • Other duties as deemed necessary by company management to support this role. Ideally the candidate would possess the following skills/experience: • Engineering background in the Biotech industry – minimum 3 years. • Experienced in Bioprocessing, both upstream and downstream applications. • Technical & commercial aptitude with a flexibility & willingness to learn in the role. • Previous experience or familiarisation with above technologies would be an advantage. • Strong interpersonal, good presentation and reporting skills and verbal communication skills. • Excellent administration & IT skills, including experience with MS Excel, MS Word, PowerPoint & ERP systems. • Must be able to identify Customer needs and recommend appropriate solutions whilst achieving the highest level of customer satisfaction. • Committed to Customer Satisfaction and continuous improvement. • Be capable of working consistently both as part of a team and on own initiative. • High attention to detail and presentation, with technical speed and accuracy. • Reliable and committed with ability to work in busy customer focused environment. • Organisational and problem-solving skills. This is a great opportunity to join a division with a developing portfolio, within an already well-established company, as part of the Indutrade group. Remuneration package is commensurate with experience. Applications in writing to: The HR/Training & Development Manager, ESI Technologies Ltd., North ESK Business Park, Dunkettle, Cork, or via email to: hr@esitechgroup.com. Replies only provided to those who are shortlisted.

Date Added

1220 days ago

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