French Customer Service Specialist

CPL

Shannon

French CS Specialist. Are you a fluent French & English speaker who needs a new challenge? Or are you now looking to take the next step in your career in Ireland? Our client, a highly successful US multinational company who now expanding their multilingual services centre & would love to talk to you about their challenging & exciting new jobs in their Customer Services Team! The Company : This company are a dynamic organisation dedicated to supporting their European customer base through providing diverse support & service solutions primarily in the e-commerce & technology sectors. They offer initial contract jobs but with a strong potential for longer-term or permanent positions, an excellent working environment & particularly competitive holiday allowances. The Job : As the Customer Services Specialist, you will deal directly with customers across all French & English speaking markets in Europe as well we supporting your Team Leader in their daily duties. Based out of the Shannon centre, you main duties will be managing the customer service process, responding to customer queries on a range of issues, supporting product payments, basic troubleshooting of problems, achieving key personal targets as well as supporting the wider business team in projects, business analysis, market research & goal achieving. Your Skills/Experience that we need : 3rd level degree/qualification in business/commerce would be an advantage. 1+ years in customer service focused role. Experience gained in a call/services centre would be an advantage. Fluency in French & English is essential. Proven ability to interact with colleagues & clients at all levels & deliver excellent service.  The Offer : You will be offered a starting salary of 24-25k base salary, 25 days holiday allowance & an initial 6 month contract. How to Apply : If youre interested in applying, or want to know more about this job 1st, contact Thomas Hogan in CPL Limerick on 061221701 or email your Cv to thomas.hogan@cpl.ie. For a full list of our open jobs, have a look at www.cpl.com.

1254 days ago