Cache of job #14119218

Job Title

Head Of Legal Services

Employer

Financial Services And Pensions Ombudsman

Location

Lincoln House, Lincoln Place, Dublin 2

Description

The Financial Services and Pensions Ombudsman (FSPO) was established on 01 January 2018 to resolve complaints from consumers, including small businesses and other organisations, against financial service providers or pension providers. The FSPO provides an independent, fair, impartial, confidential and free service to resolve complaints. The FSPO deals with complaints informally at first, through mediation. Where these early interventions do not resolve the dispute, the FSPO formally investigates the complaint and issues a decision that is legally binding on both parties, subject only to an appeal to the High Court. The Ombudsman has the power to direct a provider to pay compensation of up to €500,000 to a complainant. He can also direct that a provider rectify the conduct that is the subject of the complaint. There is no limit to the value of rectification he can direct.   Further information on the FSPO’s services, is available at https://www.fspo.ie/our-services/ The Head of Legal Services will lead a small team responsible for carrying out a mixture of legal research and analysis and the preparation of legal advices and determinations, as well as involvement in complaint management litigation and statutory appeals.  The successful candidate will contribute effectively to the overall activities of the FSPO.  The successful candidate will lead the staff of the Legal Services section, and oversee the throughput of files/complaints within the service with a focus on delivering both qualitative and quantitative targets, while at all times ensuring the integrity and efficiency of the legal advice and outcomes. The successful candidate will have responsibility for ensuring a strong culture within the team that adheres to the values of the FSPO and contributes to the achievement of its overall objectives.  The Head of Legal Services will:  • Provide leadership and foster and maintain a high-performance culture within the Legal Services team; • Provide legal advice and support across the FSPO including to the Ombudsman, Deputy Ombudsman and the Senior Management Team on relevant matters; • Undertake rigorous, fair and independent legal assessments and also support and empower the Legal Services team to undertake rigorous, fair and independent legal assessments; • Exercise strong judgment and decision-making; • Manage the performance of outsourced legal services as required.  Broader responsibilities will include: • Contributing to the strategic leadership of the organisation and to the formulation and implementation of strategies and policies generally; • Representing the office at events and fora as required; • Any other duties as assigned by the Ombudsman from time to time.  The responsibilities outlined above should not be regarded as comprehensive and may be added to or altered as required. Please refer to the candidate information booklet for full job description.   For full job description and details on how to apply: http://www.fspo.ie/careers.   Closing date: 3pm, 10 July 2020. Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.

Date Added

1375 days ago

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