French Medical Manager

SIGMAR RECRUITMENT

CORK

My multinational pharmaceutical client is seeking an experienced Contact Centre Manager to oversee their French business department. If you are a talented, motivated and experienced professional this could be your next career move. Benefits of working with this company would include: healthcare, pension and life assurance benefits, subsidised canteen, wellbeing facilities, travel subsidies, car-pooling incentives, bike to work scheme, on-site parking and much more! Some duties and responsibilties: People Management: Recruit, manage, and develop people effectively to deliver exceptional value to internal and external customers. Review the performance of staff, identify training needs and plan training sessions. Coach, motivate and retain staff and coordinate bonus, reward and incentive schemes. Assign employees to day-to-day activities and general team resource planning. Compliance. Lead and implement process improvement projects and optimisation opportunities. Integrate compliance within the team into daily activities and help to interpret relevant regulations and guidelines. Monitor random calls to improve quality, minimize errors and track operative performance. Essential Requirments: 5+ yrs people management experience in any large contact centre environment . HCP/Science backgrounds an advantage but not essential. Fluent French. Degree qualification (any discipline. For more information please call Leah on 021 2359 146 or send your CV to loflaherty@sigmar.ie. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

1478 days ago