IT Support Engineer Role - Germany

FRS RECRUITMENT

EUROPE

Role: IT Support Engineer. Location: Leipzig, Germany. Salary: €65K benefits. Main duties: Processing and documenting reported incidents and technical issues. Follow ITIL best practices. Work with colleagues to ensure reliable and continuous delivery of services. Collaborate with the customers via Skype for Business, Phone, Mail or Remote sessions. Dealing with tech support issues on 2nd and 3rd level. Migrations, performance optimization and troubleshooting. Backup and restore. Use monitoring solutions and define requirements to optimize SQL operations. Implementation of high availability solutions with MS SQL Server. Implementation of small on-the-job projects, participation in medium and large projects. Requirements: Degree in engineering or computer science or equivalent education. Good knowledge in the operation of IT landscapes. Proven practical experience in managing SQL Server environments, security, migration, and troubleshooting. Knowledge of Microsoft SQL. Desired knowledge in Power BI, SSAS, SSIS, SSRS. Strong communication skills. Fluent English and German. Availability to work out of office hours (paid separately. Desirable: ITIL Foundation certification. Min 2 years in a similar role. Benefits: Training and development opportunities. A modern and fair remuneration model based on your qualifications, and experience. A modern and representative office. Annual leave. Training. Sport and social club.

1601 days ago