Spa Manager, Job Ref. Jo3539

MYM RECRUITMENT

DONEGAL

Our client’s business is situated in a historic part of Donegal offering relaxed hospitality combined with a quality service. Renowned for their friendly approach, this establishment has a solid reputation of offering excellent service for all occasions, ensuring patrons return time and time again to enjoy their hospitality. They are now seeking to appoint an experienced Spa Manager to join their team. Responsibilities: The spa manager our client is looking for will have a charismatic personality with excellent managerial skills to lead a successful award-winning spa into the future. The spa manager will be responsible for ensuring the guest’s service journey is memorable and exceeds expectations. You will lead and motivate your team to deliver personal customer-focused standards. Reporting to the operations manager, the candidate will be responsible for all aspects of the spa operations. The role will require the successful candidate, at times, to be hands on in terms of the delivery of various facial and body treatments. Manage the spa operation, ensuring delivery of excellent customer service standards; Provide coaching, training and development of the spa team; Ensure all customers enquiries and requests for bookings are dealt with promptly, courteously and efficiently; Leading the team to ensure confidence, knowledge and expertise required to maximise sales and achieve set targets; To work closely in conjunction with budgeted targets; Ensure adequate resource planning and effective recruitment of the spa team; Implementing systems, policies and training procedures to continue to develop the spa operation; Maximise sales through up-selling, using incentives and promotions which will be co-ordinated with the sales team; The ability to drive standards and ensure they are maintained across the department. What we are looking for: A minimum of 3 years experience in a senior capacity in a spa; Excellent written and spoken levels of English; Excellent attention to detail. Benefits. Excellent package for the right candidate; Complimentary meals; Staff discount for local award winning department store & cinema; Special staff discount for leisure centre in our sister hotel; Discounted tickets for selected inhouse events; Staff discounts on accomodation, meals, spa products/treatments etc ; Staff accomodation is also available. If interested, what you need to do next: To register your interest in this position in confidence please submit a copy of your full up-to-date C.V. with a cover email/letter highlighting your suitability for the position. Please include the Job Reference Number. Suitable candidates will be screened and contacted, your interest gauged, and your permission sought to send your C.V. to the hiring client for review. Additional Information: If a closing date has been given by the hiring client, then we will list this clearly with the text of all jobs advertised. Specific closing dates for all jobs can be found and verified on our website which is updated daily. Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary. Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles. Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released. We act as both an Employment Agency and as an Employment Business and as a company operate under strict `best practice` policies and procedures governed by both the NRF and REC of which we are corporate members. Equality & Diversity: As an organisation we are continually committed to equality and we value diversity. We will provide equality of opportunity and will not tolerate discrimination on any grounds. Confidentiality / Data Protection: You can review our Data Protection Policies and Privacy Notice on the ‘Privacy Policy’ section of our website. If you wish to have your data/record removed from our system, please email your request to us using the word “remove” and this will be actioned as soon as possible.

1614 days ago