Cache of job #14083843

Job Title

Customer Operations Engineer

Employer

COLLINS MCNICHOLAS RECRUITMENT

Location

LIMERICK

Description

Role Responsibilities: • Provide technical support for a variety of software/ hardware based solutions. • Deliver a high quality of customer service. • Maintain close and effective interaction with internal teams. • Provide on-site support and professional services to strategic customers. • Participate in customer solution design and project planning. • Install and commission customer solutions. • Conduct solution acceptance testing and handover. • Design and deliver customer training. • Create and maintain customer support documentation. • Provide internal and customer reports/metrics. Skills, Experience and Qualifications: • Have a relevant degree with 3+ year’s industry experience. • Ability to troubleshoot and prioritise effectively in a multi-tasking environment. • Database installation and administration (MySQL, Oracle. • Development/Scripting skills – Perl, Bash/Shell, Java-Script. • Installation and operation of Virtualised platforms (VMware. • Linux installation and administration. • IP LAN/WAN design and administration. • Web Service configuration/administration. • Excellent oral and written communications skills. • Natural personality attributes to enable the delivery of ‘best in class’ customer service. • Ability to appreciate customer requirements and expectations. • You should possess a high level of spoken and written English. • Previous knowledge of technologies such as elasticsearch, X-Pack and Kibana are highly desirable while a basic understanding of Java and/or ++ coding methodologies would be of benefit. Exposure to protocols such as SS7, Sigtran, MAP, SMPP or Diameter would also be of interest. For a confidential discussion and more information on the role, please contact Aideen on 021 4911061 or email aideen.kehoe@collinsmcnicholas.ie. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!.

Date Added

1591 days ago

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