Digital Communication Officer

CPL

DUBLIN CITY CENTRE

Digital Communication Officer. On behalf of my client we are recruiting for a Digital Communication Officer in the Quality, Scientific and Communications department, communication section. This is a fixed-term contract position. ROLE SUMMARY. You would be responsible for the development and implementation of communications activities which support the successful delivery of the companys strategic plan and, in particular, the goal to ensure that users of health products are as well informed as possible. Reporting to the Communications and Information Manager, the Digital Communications Officer will contribute to the delivery of the companys communications objectives which include: Building greater understanding and awareness of the company as an organisation and of the role we play in respect of protecting public and animal health. Protecting and promoting the companys brand to establish trust and credibility among stakeholders. Delivering clear, targeted information on the products we regulate. Managing the companys corporate communications platforms incorporating our digital communications activities. Supporting collaboration and engagement with key stakeholder groups including patients and healthcare professionals. KEY RESPONSIBILITIES. - Strategic Objectives. Responsible for implementing the digital communications activities that support the successful delivery of the companys strategic plan and relevant goals. Contribute to building awareness of the company and protecting its reputation by ensuring that a regular flow of relevant information, regulatory guidance and news is presented through our digital channels incorporating our website and social media platforms. - Operational Objectives. Implementation of social media strategy and planning incorporating an ongoing social media calendar. Posting updates regularly while carrying out analysis of performance and tracking social engagement. Responsible for website content management and contributing to content development in conjunction with subject matter experts. Managing website and social media communications for reactive issues such as product safety issues. Developing written content for publication, including website and newsletters. - Quality and Knowledge Management. Working to the procedures and policies of the companys Quality Management System. Assisting the Communications and Information Manager in ensuring that appropriate standard operating procedures and guidelines relating to communications and information activities are developed, implemented and kept up-to-date. - Performance Management. Managing, compiling and analysing digital communications statistics to track performance and outcomes, and identifying opportunities for improvement in communications activities where possible. - Communications/Customer Service (Internal. Maintain effective working relationships with colleagues and stakeholders across the company. Ensuring company staff are informed aware of external communications activities and campaigns. - General. oPerform such other duties as the company may reasonably require. QUALIFICATIONS AND EXPERIENCE. A third level qualification in communications, marketing, digital marketing, public relations or other related field. Candidates with other qualifications with relevant on the job experience and skills may be considered. A minimum of 2 years relevant and demonstrable experience of successfully developing, executing and delivering digital communications content. Experience of utilising social media as a corporate communications channel, in-depth knowledge of social media tools and a proactive interest in digital marketing trends. Experience in the use of website content management systems and digital marketing tools such as Google Analytics. - In addition to this the ideal candidate will have; Knowledge of the Sitefinity content management system. Knowledge of website development and html and UI design. Knowledge of the design of infographics, social banners and other ad hoc online images using Adobe creative suite or similar and in addition to online tools and apps such as Canva and Infogram. If you are interested in applying for this role please call Zoe on +353 1 2784671 or email zhamilton@thornshaw.com. Thornshaw Scientific Recruitment is a leading Irish provider of specialist Scientific Recruitment. Part of the CPL Group. www.thornshaw.com.

1633 days ago