Telesales Agent | Growing Company | Cork

COLLINS MCNICHOLAS RECRUITMENT

CORK

Great opportunity to join a growing telesales agent team in Cork, with uncapped commission. If you are a customer-focused person and have drive to hit targets for competitive commission rewards then this could be for you. Role Responsibilities: Provide top-class customer service to each customer you speak with by living the core values of the client. Be helpful, understanding and simplify all customer interactions. Achieve sales targets on a monthly basis. Facilitate sales of all products and services according to the client's needs. Project a professional and customer-focused impression of the company. Identify and maximise opportunities to cross-sell additional products and services to existing customers. Handle objections effectively and professionally. Become empowered to make decisions and improve standards. Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines. Ensure that feedback is relayed to Supervisor should any of the standards or procedures require change due to system or business requirements. Ability to develop opportunities and move them to a successful closed sales opportunity. Pipeline development and active management of prospects. Daily activity success against company key performance indicators. Meet the agreed standard levels of quality. Ensure a premium level of client satisfaction in one phone call – one-call resolution. Role Requirements: A passion for sales and a positive, driven attitude. Fluency in English. Ideally a minimum of 1 years’ sales (preferably telesales experience in a call centre environment. Customer-facing experience is required. Excellent work ethic and confident phone manner essential. Good PC Skills. For a confidential discussion and more information on the role, please contact Lia Boyland. lia.boyland@collinsmcnicholas.ie. 021-4911060. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!.

1652 days ago