Service Receptionist/Administrator

Rochford Motors

Ballyhaunis, Mayo

Due to continued growth in business Rochford Motors require a Service Receptionist and Administrator to join us at our SEAT and Mitsubishi dealership and our CVRT Light Commercial test centre. About the role: The role is supportive, administrative and customer facing and will include the following main responsibilities as well as other admin tasks: - Reception duties such as answering telephone and email enquiries. - Meeting and greeting customers. - Assist with managing bookings to the service department and test centre. - Preparing service invoices, explanation of invoices to customers and emailing where required. - Assist the Service Manager by raising work estimates, job cards and invoices. - Keeping customers updated on progress of their vehicle repairs. - Contacting customers for authority to proceed with repairs. - Liaising with the Service Manager and technicians. - Some sales administration duties. The ideal candidate should be: - Computer literate ideally with Microsoft office experience. - Excellent customer service skills, professional appearance and work ethic essential. - Enthusiastic with a ‘can do’ attitude to their work. - Knowledge or experience of motor vehicles an advantage but not essential.

1679 days ago