Customer Care Executive

FRS Recruitment

Dublin West, Dublin

Customer Relations Executive. Location: Dublin 12. Contract Type: Permanent - Full-Time. Our very successful client based in Dublin 12 are looking for a Customer Relations Executive to join their team. This is a permanent, full-time position. Responsibilities of the role: Primary point of contact for all inbound customer calls and emails. To successfully manage the expectations and gain the confidence of our customers. Ensure customer queries are answered and logged in a timely and efficient manner. Administration duties. Informing customers of promotional offers. Ensure company regulations are adhered to. Resolution of Customer issues to a satisfactory conclusion. Other ad-hoc duties. Skills Required: Experience of a similar role in a busy customer service environment. Experience working on a complaints team. Enthusiastic and passionate about delivering the highest standard of customer service. Customer Driven with a focus on building and maintaining relationships. Strong interpersonal skills. Ability to deliver results. Excellent written and spoken communication skills. Excellent time keeping. Be a team player willing to be proactive is supporting the team. Good IT skills and proficient in Microsoft office and excel. Have high attention to detail This job originally appeared on RecruitIreland.com.

1766 days ago