German Customer Service Executive, Galwa

CPL

Galway

The position requires a Customer Service Representative to work in our client's customer service department handling Global customer inquiries. Responsibilities include: - Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products which include but not limited to complaints, queries, refunds etc. - Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures. Representing the company in a professional, courteous and efficient manner. - Complete documentation to in-house standards and be compliant with all in house procedures. - Working in a safe manner at all times. - Reporting to the Customer Service Team Leader. Requirements include: - Native German speaker of one or more language. - Fluency in spoken and written English. - Minimum 2 years experience working in a Call Centre or Customer Service department. - Strong communications skills. - Excellent telephone and customer service skills. For more information please call Nicole on 091-507522 or email nicole.travers@cpl.ie. This job originally appeared on RecruitIreland.com.

1768 days ago