Cache of job #14033799

Job Title

Customer Care Executive

Employer

FRS Recruitment

Location

Tallaght, Dublin

Description

Customer Care Executive. Based in Tallaght, Dublin. Our client is looking for a customer focused team player who enjoys working in a fast paced, challenging and rewarding environment. Based in Tallaght, our client is looking for an experienced, committed and professional individual to provide a world class service to their very valued customers. The Customer Care Executive will act as the key contact between the customer and company. Responsibilities: Maintain professional, timely and effective communication with customers. Responsible for in bound calls, emails, queries and commercial support. Process refunds and requests in line with company procedures. Resolve service issues where possible by clarifying customer complaints, determining cause, seeking solutions and escalating appropriately. Develop and maintain strong relationships with all customers. Maintain up-to-date knowledge of products, customers, processes and suppliers. Build strong relationships with all departments. Experience: Minimum 12 months office experience. Previous experience in a customer focussed environment. Aptitudes: Excellent communication and interpersonal skills. The ability to integrate and work effectively within a team. Strong organisational, problem solving and administrative skills. A strong desire for continuous learning and a desire to grow professionally. Languages: Fluency in English essential - French desirable. This job originally appeared on RecruitIreland.com.

Date Added

1750 days ago

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