Administrator With Logistics
Our client is seeking to hire a strong Administrator with a background in logistics to join their team on a permanent basis in Galway . You will have a strong grasp of IT systems and be happy to switch between different screens and produce reports when required. The role of the Administrator within the Logistics Department is to maintain the database of orders to a high level of accuracy and arrange deliveries and collections in a timely and cost-effective manner to ensure a high level of customer satisfaction. Good geographical knowledge of Connaught would be an advantage. DUTIES & RESPONSIBILITIES: * Arranging collections and deliveries from our management system. * Organising driver workloads for current and next day, communicating orders to drivers and managing the collection of payments. * Maintenance of ongoing/recurring order database. * Processing phone and email orders and payments. * Resolving both customer and internal queries. * Communicating with Sales Dept. to advise on delivery/collection times. * Responsible for following up with customers and drivers to confirm collection dates and scheduling collection dates and times. * Identify and deal with discrepancies. SKILLS REQUIRED: * 1-year phone sales and administration experience. * Good local geographical knowledge of Connaught and surrounding areas. * Must be able to confidently handle multiple phone lines and have a courteous pleasant phone manner and good customer rapport. * Good computer literacy (MS Office, Excel, Outlook) Ability to learn new systems quickly. * Strong organisational skills. * Team player with the ability to work in a fast-paced environment. * Good communication skills. If you have the skills required for the role - please apply with your most recent CV to Bernadette Sisson for immediate consideration. This job originally appeared on RecruitIreland.com.
101 days ago