Administrator With German
FRS Recruitment
Dublin
Our client is currently seeking an Administrator to join their team on a permanent basis. This is a great role that offers career progress with excellent benefits as well. There is also a relocation package on offer for a successful candidate. You will be a strong administrator with a background in a role with high attention to detail. The role will be responding to emails within a set time frame. Acting as the main point of contact for assigned groups. Good IT skills and fluent in GERMAN is essential . You will be joining a very fast paced and challenging environment with an open plan style office environment. There is SHIFT WORK involved in this role. It is a 40 hour week with a 30% shift allowance on salary and a taxi home when on night shift (which usually only happens every 6 weeks. RESPONSIBILITIES. Responding to queries regarding cover, claims, hospitalisation, complaints. Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2% Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases. Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients. Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations, and other cases as required. Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases. Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention. YOUR BACKGROUND. You will be fluent in German and English. Have 1 year Administration / Accounts experience. Experience working with tight deadlines. Strong Knowledge of Microsoft Office ( Excel, Word. If you are fluent in German with strong administration skills - please apply with your most recent CV to Bernadette Sisson for immediate consideration. This job originally appeared on RecruitIreland.com.
1820 days ago