Trainee Service & Support Technician

Vanguard Fire & Rescue Ltd

Dublin North

Trainees Service Technician. We supply and maintain a wide range of Products to the Emergency Services and Industry and are looking to recruit a trainee maintenance person to Service repair our product range of which our main product is(Holmatro) Hydraulic Rescue Equipment and associated products, we also maintain SCBA, Haz Mat Suits and Fire Fighting Equipment Nozzles etc. Visit www.firerescue.ie and www.holmatro.com for more details. We have a vacancy for a Trainee Service & Support Technician operating from our Turvey offices and the ability to travel throughout Ireland and support our Service Engineer. Essential Job Functions. Willingness to learn with a good mechanical knowledge. Ability to learn and maintain Small Engines and Hydraulics which will eventually work up to visiting client sites for maintenance, mechanical repair, installation, or replacement of company products. On site / remote support for users. Customer Breakdown support for our products. Possibility of travel to customer at short notice. Workshop repairs and Stores operations. Maintaining records of visits to client sites including contractors, noting issue, resolution, and time spent. Reporting trends in issues or customer suggestions to management. Scheduling and managing contractor support calls. Documenting steps used during training for reference and improvement. Answering client support questions and escalating more complex questions. Other Skills/Abilities. As this position involves interaction with our customers at all levels of management, well developed social skills are a requirement. The successful candidate will have excellent organizational skills, but also exhibit flexibility. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Job Requirements. Requirements. Excellent communication skills. Ability to use own initiativeand good at fault finding, and teamwork skill. Knowledge of Small Engines mechanics is an advantage. Willingness to learn. Accurate Reporting. Ability to work without supervision. Understanding of basic hydraulic and Pneumatic systems. Understanding of Small Engines and mechanics. Good Mechanical Knowledge. Proficiency in Microsoft Excel and Word. IT competence. Common sense and sense of humour. Helpful attitude. Full clean Driving Licence. Work in a flexible organisation and willingness to adapt and learn new skills is one of the most important requirements. Full training will be provided in our supplier manufacturing sites. Passport required. Full Time position with good prospects in an interesting and varied business sector. Competitive salary, company van etc will be provided. This job originally appeared on RecruitIreland.com.

1862 days ago