Cache of job #13996731

Job Title

Director Of Operations

Employer

Collins Mcnicholas Recruitment

Location

Dublin West

Description

Title : Director of Cash Centre Operations. Reports to : Managing Director. N.B. Need to have process-based background – six sigma – manufacturing. Role Responsibility. Reporting to the Managing Director, this is a senior management role. The main purpose of this role is to continue the drive of the cash centre (Coin Warehouse and Cash Processing) towards best-in-class cash processing. Strategies to this end include identifying and introducing improved working practices to improve productivity, achieving budgetary obligations and the development of the Westgate cash centre management team. Contribute to the development of the cash centre through process improvement and lean management. Work closely with the Cash Centre Business support function to introduce new working practices and to develop a continuous improvement culture. Analyse training needs for all staff and ensure staff development for succession planning. Coaches staff where appropriate. Ensure the avoidance of cash losses for both customers and the business. Meet and exceed customer service level agreement expectations. Work with Sales and Operational colleagues to supporting local customer engagement and contract retention. Deliver improving financial performance for the operation, ensuring the Centre meets budget commitments. Sets and agrees clear objectives with staff, regularly monitoring their performance and taking action to correct shortfalls. Assist Cash Centre managers to plan for current and future demands, ensuring capacity plans are aligned with production planning and volume fluctuations. Prepare annual budgets and report on monthly financial position to the management team. Ensure full compliance of all security procedures within the Centre. Ensure full procedural and Health & Safety compliance. Deals with disciplinary matters, including dismissals, appeals and grievances in line with Company policy. Attend and contribute to senior management meetings and board meetings. Lead with Projects and initiatives contributing to the Cash Centre efficiency and effectiveness. Skills & abilities. Proven track record in managing a busy operation. Ability to manage and motivate staff. Demonstrates a facilitative leadership style able to broker internal and external relationships to ensure effective business solutions and resolve conflict where necessary. Demonstrates excellent written and verbal communication skills. Effective IT skills. Shows the ability to be flexible, respond positively to change, and work effectively under pressure and deal with conflicting priorities. Demonstrates financial management and budgeting skills. Qualifications & experience. Must be coming from high-value products industry. Someone from banking or pharma background would be excellent. Educated to Degree level in Business or marketing. 10 years plus experience in service sector. Robust experience in managing and motivating staff. Character & personal qualities. Driven and ambitious – determination to succeed. Progressive and creative. Valuing customers: Ensures that team consistently delivers quantifiably excellent customer service. Working as part of a team: Builds and maintains performance by coaching, mentoring, developing and managing effectively. Interested? Give Blaithin O'Shea a call on 01 66 200 88 or email blaithin.oshea@collinsmcnicholas.ie. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs! This job originally appeared on RecruitIreland.com.

Date Added

1866 days ago

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