Cache of job #13994005

Job Title

Salon System Support Operator

Employer

Peter Mark

Location

Dublin, Dublin City Centre

Description

Peter Mark - Salon System Support Operator – Full Time and Part Time. We are looking for enthusiastic and motivated Salon System support operators to join our busy Team in Dublin City Centre Head Office! If you enjoy working with people and technology in the retail / fashion sector, this role may be for you. You will. Be servicing calls from our internal helpline to assist our Managers and Salon Co-ordinators in relation to queries about the Salon Software EPOS system for a 75 salon network. You will be supporting our team over Phone, using Teamviewer, email and other technologies as part of a team of five. Deliver Reporting and Analytics on Department activities. Resolve queries that relate to the following solutions within our salon software eco system. Payments, Gift Cards, Appointment Bookings instore and Online, Exchanges and Refunds, Promotions & Discounts, Rostering and Stock. You will be working closely with our IT, Finance, Marketing and Operations Teams. Diversify is a key part of our career development strategy for our team members. One can move to other departments very easily within our business with experience. Embrace and represent our internal Brand Values of Teamwork, Respect, Excellence, Integrity, Consistency and Fun. Your Background: You have: Excellent communication skills both written and verbal combined with a high level of numeracy and decision making skills are required. Proven ability in Excel and MS Office applications and PC literate. Experience working on multiple issues across a variety of systems. Strong interpersonal skills with a genuine customer focus and desire to work with people. Strong customer service ethics and sense of urgency. Proven objection handling and decision making skills. Have proven ability to work with a team in a fast paced pressure environment. Confident manner backed by genuine professional integrity and an enthusiasm for a demanding varied role. Knowledge/ Experience of Retail / Hotel/ Spa EPOS & Booking Systems would be beneficial. The Full Time role 39 hours and fully flexible 5 days over 7. The Part Time role is 20 hours and flexible. This job originally appeared on RecruitIreland.com.

Date Added

70 days ago

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