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Job Title

Dutch And French Customer Service


Collins Mcnicholas Recruitment




Dutch and French Customer Service Specialist required with 3 years’ experience in a multinational/ shared service environment. Fluency in Dutch and French is essential. Galway city. Responsibilities: Ensure all orders are processed accurately and promptly. Liaise with various departments i.e., Sales, Warehouse, Accounts Receivable, etc. Ensure that all customer queries - order queries, stock situation, deliveries, invoices - are resolved satisfactorily in line with agreed timelines (SLAs. Process daily invoicing as per the agreed process. Process returns from the customer on time. Adhere to and maintain Standard Operating Procedures. Participate in internal and external Quality audits. Requirements: Minimum 3 year’s customer service experience preferably within a multinational/shared services environment. Business or other relevant 3rd level qualification desirable. Must be fluent in Dutch and French. Fluency in English is essential. Fluency in an additional European language would be an advantage i.e. German. Excellent attention to detail. Excellent communication skills and a professional telephone manner. Strong system skills preferably Microsoft office (e-mail, word processing, spreadsheet. Knowledge of ERP systems is an advantage. For a confidential discussion and a more detailed job spec (more information on the role), please contact Noeleen Stewart on 091-706712 or email For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs! This job originally appeared on

Date Added

173 days ago