Claims Handler

Sanderson Recruitment Ireland

Dublin

A leading Insurance group based in West Dublin are recruiting for a Claims Handler to join their team. This role will report to the Assistant Manager and you will be focused on a claims handing service on a daily basis, you will proactively ensure that a proactive and innovative approach is taken. Responsibilities: Providing telephone contact for customers in a friendly and courteous manner. Ensure all critical date is captured at notification stage and as accurately as possible. Handling all incoming communication proactively to ensure the early and cost effective resolution of all claims. Dealing with all incoming correspondence from claimants, assessors, garages, solicitors and other interested parties to ensure that there is no escalation of claim duration and related costs etc. Analysing all the critical data captured for fraud indicators and working with internal fraud teams to ensure maximum detection of fraudulent or exaggerated claims. Adherence to personal performance targets through monitoring and proactively managing one's own worklists to ensure the overall section and company targets are met. Performing unit administration services, undertaking special projects or assignments, as required. Requirements: You will be open and approachable, customer team focused and totally committed to quality service. You will have the proven ability to make job related decisions with or without structured guidelines within company expectations. A proven ability to apply structured problem solving techniques to job related issues or tasks. Good communication and decision making skills with the ability to work in a team. Achieved the professional insurance qualifications; including CIP or APA exams or with the willingness to do so. This is an excellent opportunity to progress within a well-established organisation. For more information contact Taylor Brown at 015133625. This job originally appeared on RecruitIreland.com.

1969 days ago