Noel Recruitment Group
Reservation Assistant wanted for a beautiful 4*property located in Carlow. With 143 bedrooms, Spa and Golff Course my client is looking for Reservations Assistant to take reservations for this fabulous property, if you think that you have what it takes wants to be part of a wonderful team please apply. My Client is currently recruiting for a Reservation Assistant to work alongside our reservations team. As well as making sure reservations are processed in accordance with the Hotel Standard, you will need to ensuring that all guest requests are accurately recorded within the Hotel System and communicated to the relevant departments, ensuring 100% customer satisfaction at all times. Your key Responsibilities will include but are not limited to: Book and enter room reservation requests using the system in place, Hotsoft. Update reservations ensuring a flawless check in and check out process. Ensure revenue is maximised by up-selling guest rooms and recommending hotel facilities. Liaise with Sales and other departments as required. Answer telephone and email inquiries in a timely and efficient manner. Assist guests regarding hotel facilities in an informative and helpful manner. Follow department policies, procedures and service standards. Consistently offer professional, friendly and engaging service. The ideal candidate will have experience in a similar role preferably within the Hotel Industry and have excellent knowledge of HotSoft. Excellent communication and organisational skills are required along with a professional and customer orientated attitude. Salary is very competitive and DOE. We thank you applying for this position currently being sourced by The Noel Group . Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes. All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position. We are experts in our field and regarded as a specialist recruiter in Hotel Catering & Retail Recruitment. National Recruitment Federation Awards - Multi Award Winner. NRF Hospitality & Events Agency of the year 2016. View all our vacancies on www.noelgroup.ie. INDAG. This job originally appeared on RecruitIreland.com.
27 days ago