Accommodation Shift Supervisor

Noel Recruitment Group

Dublin

Accommodation Shift Supervisor, 5* HOtel, Dublin. Our Client, a fantastic 5* Hotel in Dublin are currently looking for an experienced & talented Accommodation Shift Supervisor to join their team. This is a great opportunity to become part of a 'Leading Hotel of the World' Hotel and further you're career in the 5* Market.The successful candidate will report into the Accommodation Manager and Assistant Accommodation Manager. This role would suit someone from a 5* or 'high - end' 4* property. Role Responsibilities: To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests. To deliver excellent care to our guests. To carry out departmental audits to ensure LHW is achieved by all team members. To ensure that the Hotel's Vision & Mission statement is communicated to the team. To ensure that areas of responsibility are clean and well maintained. To ensure that the ambience in departments (lights, music and temperature) are controlled. To report defective materials and equipment to the appropriate departments. Ensure that all new initiatives are implemented in the agreed time frame. To attend meetings as required. To ensure a consistently high level of security is well maintained throughout the Hotel. To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences. To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams. To provide support where necessary in other areas of the Hotel. People Management. To assist in the recruitment and selection of team members. To ensure that all team members comply with the employee handbook. To manage the Timepoint System for relevant departments. To ensure holidays, bank holidays and lieu time are managed for all team members. To ensure departmental daily briefings are carried out at relevant times. To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required. To ensure that all team members are rostered in accordance with the Organisation of Working Time Act. To ensure that all team members adhere to the hotel's grooming procedures. To identify develop key team members and develop a succession plan in conjunction with Human Resources. To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests. To ensure all team members speak English at all times in the hotel. Leadership. Self-motivated and sets a positive example for employees by their attitude and performance. Demonstrates high levels of energy, enthusiasm and professionalism. Encourages the team towards Hotel and individual objectives and aims. Shows concern for their team members and interacts with them in a positive manner. Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM. Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations. Communicates in a structured and effective manner with their team. Builds and sustains effective relationships with employees and customers. Motivates, inspires and empowers others to improved performance. Fully knowledgeable and compliant with the Leading Hotels of the World LQA program. We thank you applying for this position currently being sourced by The Noel Group . Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes. All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position. We are experts in our field and regarded as a specialist recruiter in Hotel Catering & Food Retail Recruitment. National Recruitment Federation Awards - Multi Award Winner. NRF Hospitality & Events Agency of the year 2016. View all our vacancies on www.noelgroup.ie. INDLBY. This job originally appeared on RecruitIreland.com.

1997 days ago