Contract Manager

CPL

Dublin North

The position. We are seeking a full time Soft Services Contract Manager for our prestigious clients in Dublin, with occasional travel to Munster and the UK. This is a position that will suit an organised and energetic individual who is highly motivated, and customer focused. The successful candidate will have previous experience as a Contract Manager or a Soft Services Manager within cleaning contract services. Experience within the Facilities Management industry is essential for this role. We are seeking an engaging individual with drive and willingness to exceed customer expectations. Key deliverables are: • Client engagement at all levels. • People management. • KPI and standards. • Commercial performance. The Ideal Candidate: • Must have previous experience in the Soft Services sector including cleaning contracts. • Must have previous experience interacting with and influencing the client senior management team. • Must have excellent communication skills. • Must have excellent IT skills. • Excellent knowledge and understanding of reporting requirements and KPI’s. • Highly flexible with a demonstrated willingness to take on a responsible approach for any issues. • Practical and logical approach to problem solving. • A team player with the ability to develop and maintain good interpersonal relationships. • 3rd Level education. Responsibilities: • Development of strategic partnerships with key stakeholders on each site. • Manage and develop client relationship and daily interaction. • Develop our client as the preferred and expert supplier to this client for the provision of cleaning services and grow additional service lines. • Retention of existing contract and identify new business opportunities for our client on site. • Ensure the contract is operating to and exceeding the required specification and performance and is regularly audited in line with specification. • Provide guidance and direction to the team. • Ensure business sector is fully compliant with Industry Standards, relevant employment legislation, ISO and Company procedures & policies. • Prioritise health and safety at all levels. • Endorse new Company initiatives and ensure they are implemented on site. If you would like to be considered, please hit APPLY NOW or contact Karen directly on 01 947 6274 or 085 870 4627. This job originally appeared on RecruitIreland.com.

1979 days ago