Head Of Operations

Sanderson Recruitment Ireland

Clare

Head of Operations. Our client has an immediate requirement for a Head of Operations. As Head of Operations you will report directly to the Director. The Head of Operations will form part of the senior management team and will provide line management for Operational Management team. Main Duties & Responsibilities. Coordination of all operational activity to ensure customers receive a world class service. Communicate expectations & implement all Standard Operating Procedures and Polices to all staff & Managers on site. Compliance to legislative standards, policy procedures, handbook and company standards & expectations of the company. Supervision of the daily roster to ensure efficiency of staffing and accountability for work tasks. Advance operational planning and managing capacity. Trade Communications - Operational. Operational human resource management. Develop operational plans to improve the overall operation. Assists in the development & implementation of the Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on an on-going basis optimum Visitor satisfaction, sales potential and profitability. Establish and maintain effective internal communications and meetings structures to ensure optimum teamwork and productivity. Establish and maintain a prominent level of visibility and involvement on the site and in local business, social communities as appropriate. Establish and maintain effective employee relations including open communication with all employees. Deliver on specific projects that may be assigned from time to time. Work with other teams to ensure best practice in procurement, cost optimisation and operational performance. Monitor purchasing practices to ensure compliance with COM policies and procedures. Identifies future potential department heads and participates in the development of their training plans. Provide required tools, equipment and support to all Employees for the smooth execution of service delivery. Ad-hoc projects as directed by the Company. Requirements. Proven track record in operational management with at least 5 years management experience. Strong work ethic with a flexible attitude and approach. Willingness to put in extra effort to ensure a world class visitor experience is delivered. Applicants should have a full, clean driving licence. A strategic approach to the operation, be open to change and have excellent interpersonal skills. Experience with a TMS (Time Management System. Flexibility and a strong problem-solving approach to issues. This job originally appeared on RecruitIreland.com.

2045 days ago