Cache of job #13920112

Job Title

Noc Commander

Employer

FRS Recruitment

Location

Limerick

Description

Key Responsibilities. Provide 2nd line technical support for the Network Operations team including mentoring 1st line support engineers. Ensure that the NOC are reacting to and resolving national network and service faults & events within SLA times. Coordinate the response activities for major incidents across the fibre and wireless network platforms. Ensure customers are fully furnished with the status of incidents as per SLAs. Provide timely completion of root cause investigations after fault scenarios. Supports the NOC manager in mentoring and identifying opportunities to develop and upskill NOC Engineers. Change management approval and scheduling. Vendor/partner interaction and escalation handling. Manage, develop and improve Problem Management processes. Facilities management - oversee the ongoing maintenance of facilities across the country. Participation in company emergency callout rota. Fluent in written and spoken English. Eligibility to work in Ireland. Key Required Competencies. Five years' experience in Network Operations Centre at Telecom operation. Ability to demonstrate leadership skills in operational environment under pressure. In depth knowledge of DWDM/Ethernet/IP/MPLS/Wireless, preferably specialized in one with a good grounding in the others. Excellent communication skills with ability to build strong relationships with peer engineers internally and externally in customer and vendor organizations. Good understanding of Co-location Build (Power, Aircon, batteries, BMS. Good understanding of transmission and routing & switching network principles, including service and network build experience in those platforms. Excellent time management and organizational skills and exceptional attention to detail with an ability to multitask. High levels of flexibility, willingness to learn and develop and awareness of future trends in the telecommunications industry. Additional Competencies which would be highly advantageous (in order of priority. Familiarity with one (or more) of the following vendor platforms - Nokia (formerly Alcatel-Lucent), Juniper, Ceragon, Ciena, or Coriant (formerly Tellabs. Experience testing or validating Carrier Network design and rollout. Cisco/Juniper/Nokia - IP/Ethernet certification. Track record of successful technical project execution. Familiarity with ITIL framework. Apply today! Are you an experienced NOC COMMANDER that is looking for a change for growing, dynamic company which helps in growth of your career? If so please send an updated cv in strict confidence for this NOC COMMANDER role via the apply link or share with friends/colleagues. FRS Recruitment is committed to promoting diversity and disability in the work place and is a KANCHI 100 company. This job originally appeared on RecruitIreland.com.

Date Added

2081 days ago

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