Customer Support Agent

CPL

Merrion Square, Dublin City Centre

New position open for a 6 month contract. Duties. Managing incoming and outgoing calls effectively in line with our call handling procedures. Handling all escalations effectively to ensure a speedy, prompt, correct response. Maintaining up-to-date procedural documentation within the internal knowledge base. Ensuring all reports and administrative activities are produced accurately and on time. Personal Specification. Accuracy with a strong attention to detail. Strong multitasking ability. Flexible approach to work. Strong analytical skills. Strong Customer Focus. Strong Excel and Word Skills. This job originally appeared on RecruitIreland.com.

2106 days ago